Legal
Privacy policy
What we collect when you order, who processes it, how long we keep it, and how to exercise your data rights.
Official store pricing
1 Pair $29.99 · 2 Pairs $49.99 · 3 Pairs $69.99
Free shipping on 2+ pairs · 30-day money-back guarantee
Data we collect at checkout
| Category | Examples | Purpose |
|---|---|---|
| Contact details | Name, email, phone (optional) | Order confirmation, shipping updates, support |
| Shipping information | Delivery address | Fulfilling and tracking your order |
| Payment information | Card details, billing address | Processed directly by Stripe; not stored on our servers |
| Order history | Items purchased, order number | Returns, refunds, accounting, guarantee tracking |
| Support correspondence | Emails to support@optireaderspro.net | Resolving your request |
Who processes it
Payments are processed by Stripe under its own privacy and security terms. Support requests are handled by our team by email. We do not share your data with data brokers, and we do not sell it to third parties.
Cookies
This site uses only the cookies required for the shopping cart and secure checkout session to function. We do not run third-party advertising or cross-site tracking cookies. Closing your browser ends the session cookie.
Retention
Order and payment records are kept as long as required for accounting, fraud prevention and the 30-day guarantee window, then deleted or anonymized on a routine basis. Support emails are kept only as long as needed to resolve your request and for a reasonable follow-up period.
Your rights
Depending on where you live, privacy laws such as the GDPR (EU/UK) and the CCPA (California) generally give you the right to access the data we hold about you, request a correction, request deletion, or object to certain processing. Email support@optireaderspro.net to make any of these requests; we will confirm what we can action and how long it will take.
Contact for privacy requests
For any question about this policy or your data, email support@optireaderspro.net. See our contact page for typical response times.